🇩🇪Ships from: Germany
Shipping is added at payment. Buying more from the same seller during a live show? Later items ship free with your first order.
Ships discreetly in plain packaging.
We want you to be happy with your purchase. If you need to request an exchange, please note the following:
Exchanges are accepted within 14 days of receiving your product.*
Products must be returned in their original packaging, with all included items.
For hygiene and safety reasons, only sealed products can be exchanged.
Exchanges are available for the following reasons:
- Wrong color or pattern**
- Wrong softness level**
- Visible tears or loose parts**
Exceptions:
- If you received the wrong product, we will process an exchange regardless if packaging seal Broken or not.***
- If your product develops a split in the color layers, we will exchange it at any time.***
*You may choose a replacement product within the same price range.
**These criteria apply only to the main product, not any extra items included with your purchase.
***These exceptions apply only to the product itself, not to any extra items included in the parcel.
If you have any questions or need assistance, please contact us. We’re here to help make things right.