Support
We are here for buyers, sellers, and viewers on Teasr. Choose the option that fits you best.
support@teasr.live
Orders, payouts, account access, trust & safety — send your registered email and any relevant order or show links.
Open mail app →Self-serve
FAQ
Buying, selling, shipping, Stripe Connect, and account basics — answers are organized by topic.
Browse questions →Knowledge base
Help center
All published support articles — Terms, Privacy, and any pages your team adds in Admin → Pages. Searchable, grouped by topic.
Browse articles →Contact us
Send us a message
No email app needed — this goes straight to the Teasr team.
Response times
We aim to reply to most emails within one to two business days. Complex payout, fraud, or moderation reviews can take longer. If you are locked out of your account, include any alternate contact you are comfortable sharing (in the body of the email only).
More
- Privacy policy — how we handle personal information.
- Start selling — overview for new sellers.
- To delete your account, use the Teasr app (Activity → Delete account, or Edit profile → Delete account…). Details are in our Privacy policy and FAQ. If you cannot use the app, email support@teasr.live with the subject "Account deletion request" and your registered email.